unconpenne

This privacy policy explains how unconpenne collects, uses, and protects your personal information when you use our website and services. We are committed to ensuring that your privacy is protected.

Information We Collect

We may collect the following information:

Name and contact information including email address
Demographic information such as postcode and travel preferences
Passport and identification details when required for bookings
Payment information for processing transactions
Other information relevant to customer surveys and travel arrangements

How We Use Your Information

We use the information we collect for the following purposes:

To process and manage travel bookings and reservations
To communicate with you about your enquiries and bookings
To improve our products and services based on your feedback
To send promotional communications about special offers, if you have opted in
To comply with legal and regulatory requirements

Legal Basis for Processing

We process your personal data under the following legal bases:

Contract: Processing necessary to fulfil travel bookings and services you have requested
Consent: Where you have given explicit consent for marketing communications
Legitimate interests: For business operations that do not override your rights
Legal obligation: Where required by law or regulatory requirements

Data Security

We are committed to ensuring that your information is secure. We have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect. Access to personal data is restricted to authorised personnel who need the information to perform their duties.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. For completed bookings, we typically retain records for seven years for legal and accounting purposes.

Sharing Your Information

We may share your information with third parties in the following circumstances:

Travel suppliers (airlines, hotels, tour operators) to fulfil your bookings
Payment processors to handle transactions securely
Legal authorities when required by law
Professional advisers including lawyers and accountants

We do not sell, distribute, or lease your personal information to third parties for marketing purposes unless we have your permission or are required by law to do so.

International Transfers

When you book international travel, your information may be transferred to countries outside the UK and European Economic Area. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

Your Rights

Under data protection legislation, you have the following rights:

Right to access: Request a copy of the personal data we hold about you
Right to rectification: Request correction of inaccurate or incomplete data
Right to erasure: Request deletion of your personal data in certain circumstances
Right to restrict processing: Request limitation of how we use your data
Right to data portability: Request transfer of your data to another organisation
Right to object: Object to processing of your data in certain circumstances

To exercise any of these rights, please contact us using the details provided below.

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about how we use cookies, please refer to our Cookie Policy.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, we do not have any control over those external websites. We are not responsible for the protection and privacy of any information you provide while visiting such sites.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this privacy policy or how we handle your personal information, please contact us:

unconpenne
78 Water Street
Liverpool, L2 8TD
Email: [email protected]

Last updated: January 2024

Privacy Policy