About Our Agency
Our Story
From Liverpool to the World
What began in 2004 as a small office on Bold Street has grown into one of Merseyside's most trusted travel agencies. Our founder, driven by a passion for exploration and a belief that travel should be accessible to everyone, established unconpenne with a simple mission: to create journeys that transform perspectives.
Over twenty years later, that mission remains unchanged. While the travel industry has evolved dramatically, our commitment to personal service, attention to detail, and genuine care for our clients has only deepened.
Today, our team of twelve travel consultants brings combined experience of over 150 countries visited. Each team member specialises in specific regions and travel styles, ensuring that whoever handles your booking truly understands your destination.
Our Values
What Guides Our Work
Integrity First
We recommend what is genuinely best for you, not what generates the highest commission. Our reputation depends on honest guidance.
Personal Touch
In an age of algorithms, we believe in conversations. Understanding your story helps us craft better journeys.
Local Expertise
Our partnerships with local guides and operators ensure authentic experiences beyond typical tourist routes.
Transparent Process
From initial enquiry to final payment, every step is clear. No hidden charges, no unpleasant surprises.
Our Team
Passionate Travellers Helping You Travel
Every member of our team has chosen this career because they genuinely love travel. From weekend city breaks to month-long expeditions, we practice what we preach.
Our specialists cover distinct regions and travel styles. Whether you are seeking a luxury honeymoon in the Maldives or a budget-conscious backpacking route through Southeast Asia, someone on our team has done it themselves.
This first-hand knowledge means we can answer your questions honestly, recommend hidden gems we have personally discovered, and warn you about potential pitfalls before they affect your trip.
Memberships and Accreditations
As a fully bonded travel agency, your money is protected when you book with us. We hold memberships with industry bodies that ensure financial security and professional standards.
Our team undergoes regular training to stay current with destination knowledge, booking systems, and industry best practices. We take our responsibility to you seriously and maintain the highest professional standards in everything we do.
Sustainable Travel Commitment
We recognise that travel has an environmental impact, and we are committed to minimising that footprint wherever possible. We partner with accommodation providers who demonstrate genuine environmental responsibility, recommend lower-impact transport options where practical, and support tourism initiatives that benefit local communities.
We are not perfect, and we do not claim to have all the answers. But we are committed to continuous improvement and to helping our clients make informed choices about sustainable travel options.
Let Us Plan Your Next Adventure
Twenty years of experience. Thousands of satisfied travellers. Your journey could be next.
Explore Our Services