GDPR Compliance

This page outlines our compliance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. We are committed to protecting your personal data and respecting your privacy rights.

Data Controller

unconpenne acts as the data controller for personal information collected through this website and our travel services. We determine the purposes and means of processing personal data in accordance with applicable data protection laws.

Contact details:
unconpenne
78 Water Street
Liverpool, L2 8TD
Email: [email protected]

Your Rights Under GDPR

The GDPR provides you with specific rights regarding your personal data. We are committed to facilitating the exercise of these rights:

Right to Be Informed

You have the right to be informed about how we collect and use your personal data. This information is provided in our Privacy Policy and this GDPR compliance page.

Right of Access

You can request a copy of the personal data we hold about you. This is known as a Subject Access Request. We will respond to such requests within one month of receiving them.

Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it.

Right to Erasure

Also known as the right to be forgotten, you can request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected.

Right to Restrict Processing

You can request that we limit how we use your personal data. This applies in certain situations, such as when you contest the accuracy of the data.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format and to transmit that data to another controller.

Right to Object

You can object to the processing of your personal data in certain circumstances, including processing for direct marketing purposes.

Rights Related to Automated Decision Making

You have rights related to automated decision making and profiling. We do not currently use automated decision-making processes that have legal effects on you.

Lawful Basis for Processing

We process personal data only when we have a lawful basis to do so. The lawful bases we rely on include:

• Contractual necessity: Processing required to fulfil our contractual obligations to you
• Consent: Where you have provided explicit consent for specific processing activities
• Legitimate interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights
• Legal obligation: Where we are required to process data to comply with the law

Data Protection Principles

We adhere to the following data protection principles:

• Lawfulness, fairness, and transparency: We process data lawfully and transparently
• Purpose limitation: We collect data for specified, explicit, and legitimate purposes
• Data minimisation: We only collect data that is necessary for the purposes stated
• Accuracy: We take steps to ensure personal data is accurate and up to date
• Storage limitation: We retain data only for as long as necessary
• Integrity and confidentiality: We implement appropriate security measures to protect data

International Data Transfers

When fulfilling travel bookings, your data may be transferred to countries outside the UK and EEA. We ensure appropriate safeguards are in place, including:

• Standard contractual clauses approved by the relevant authorities
• Transfers to countries with adequacy decisions
• Binding corporate rules where applicable

Data Breach Notification

In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours. If the breach is likely to result in a high risk to you, we will also notify you directly without undue delay.

Exercising Your Rights

To exercise any of your rights under GDPR, please contact us in writing at the address above or by email. We may need to verify your identity before processing your request. We will respond to all valid requests within one month, though this may be extended by a further two months for complex requests.

Complaints

If you believe that we have not handled your personal data correctly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection issues.

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire, SK9 5AF
Website: ico.org.uk

Last updated: January 2024